Terms and conditions

Nurtumi is offered by VertiTech Innovations, LLC, 131 Continental Dr, Suite 305, Newark, Delaware 19713, United States. “Nurtumi,” “we,” or “our” refers to that entity; “you” refers to the account holder.

Nurtumi helps caregivers organize records, coordinate, access educational content, and observe patterns. At this stage, the service is offered exclusively as a web application.

You must be at least 18 and have legal capacity to contract. By recording a child's data, inviting another person, or acting for a family, you represent that you have sufficient custody, parental responsibility, authorization, or other lawful basis to do so.

Nurtumi does not resolve custody disputes or verify family relationships. You must not create an account, record information, or grant access when an order, agreement, or law prohibits it. You are responsible for keeping your authority current and removing access when circumstances change.

Nurtumi provides organization, calculations, and general education. It does not diagnose, treat, prescribe, clinically monitor, or replace evaluation by a pediatric or other qualified professional. Using Nurtumi does not create a doctor-patient, fiduciary, or professional relationship.

Babies and families differ. Ranges, patterns, plans, reports, and suggestions are directional, may not reflect the full situation, and do not guarantee an outcome. Before making a change, you must assess the child's actual condition and consult a professional whenever there is a health, feeding, development, safety, or wellbeing concern.

Nurtumi is not an emergency service and does not continuously monitor records. Do not wait for an alert, response, or recommendation from the app. For breathing difficulty, color change, unresponsiveness, immediate danger, exhaustion that compromises safety, or another urgent situation, immediately contact local emergency services or the appropriate health service.

In-app safety information is general and does not replace individual instructions. Direct observation, responsible caregiver judgment, the health care team's instructions, and applicable official recommendations always take priority.

You retain control and responsibility for every caregiving decision, for checking whether a suggestion is appropriate, and for deciding whether, when, and how to act. You agree not to use Nurtumi as the sole source for a medical, safety, or emergency decision.

You are also responsible for the accuracy, completeness, and timeliness of submitted data; reviewing dates, time zones, units, and calculations; observing the child's response; and stopping any practice that appears unsuitable, unsafe, or inconsistent with professional guidance.

You must provide accurate information, maintain a secure password, protect devices and links, and promptly notify us about unauthorized access. You are responsible for activity through your account until you report a compromise, except where law provides otherwise.

Invite only people you trust. Authorized members can view and modify shared information, and their actions may affect the whole family. You are responsible for reviewing members, coordinating recording practices, and revoking access that is no longer appropriate.

You retain any rights you have in information you provide. You grant us a limited, non-exclusive, worldwide license to host, reproduce, technically transform, and communicate it only as needed to provide, protect, and improve Nurtumi under the Privacy Policy.

You are responsible for having necessary permissions and not submitting unlawful, misleading, offensive, infringing, or unnecessarily sensitive content. Do not record third-party secrets, irrelevant clinical details, or information about anyone over whom you lack authority.

Some optional features use AI to draft text from limited information. Outputs may contain errors, omissions, or wording unsuited to your circumstances. You must review them and must not present them as professional evaluation or act on them without applying your own judgment.

AI consent can be withdrawn. Core calculations and safety rules continue to work deterministically. Nurtumi may limit, replace, or disable an AI feature when necessary to protect people, comply with law, or maintain quality.

When billing is active, the price, currency, tax, period, and included content are displayed before confirmation. Nurtumi Premium is purchased with one payment that grants 12 months of access. It is not a subscription and does not renew or create later charges automatically.

When the period ends, premium tools and content become locked again until a new purchase is made. Child profiles and sleep and feeding logs remain in the account and continue to be available on the free tier. Account deletion is a separate action governed by the relevant section.

Stripe processes payments. You authorize the one-time charge for the displayed amount. If payment fails, is reversed, refunded, or disputed, Nurtumi may withhold or remove premium access, subject to required notice or remedies. Nurtumi does not store full card details.

Trials, discounts, and promotions are governed by their terms and have no cash value. Unless the offer or mandatory law provides otherwise, completed payments are non-refundable and not prorated. We will review requests in good faith and honor mandatory cancellation, guarantee, and refund rights in a person's place of residence.

You may use Nurtumi only for personal, family, and lawful purposes. You may not access another account; bypass permissions or limits; scrape data; introduce malware; interfere with the service; test vulnerabilities without authorization; harass; impersonate; infringe rights; resell the service; or use its content or outputs to train AI systems without written permission.

We may investigate reasonably suspicious conduct and take proportionate measures, including restricting or suspending access, to protect families, third parties, and service integrity.

Nurtumi, its software, design, brand, content selection, courses, audio, and materials belong to VertiTech Innovations, LLC or its licensors and are protected by applicable laws. These terms grant only a personal, limited, revocable, non-exclusive, non-transferable right to use the service while the account remains active.

References to AAP, CDC, AASM, NHS, or other sources identify public materials and do not imply sponsorship, affiliation, or endorsement of Nurtumi.

Nurtumi depends on hosting, database, email, payment, security, AI, and notification providers. It may also link to external sources. Those services are governed by their own terms and may change, fail, or become unavailable.

To the extent permitted by law, we do not control or accept responsibility for third-party content, practices, availability, or decisions. A link or reference is not an endorsement. You should review the source and its terms before relying on it or sharing information.

We work to provide a useful and secure service but do not guarantee continuous availability, error-free operation, indefinite retention of every feature, or compatibility with every device. Maintenance, incidents, networks, providers, or events beyond our control may interrupt it.

We may correct, update, limit, or retire features and content. If a material change reduces a paid membership, we will provide any notice or remedy required by law. You are responsible for keeping outside Nurtumi any information needed for urgent care or continuity.

You may stop using Nurtumi and request account deletion. We may restrict or suspend access for breach, security risk, legal requirement, non-payment, or use that may harm a person or the service. Where reasonable, we will provide notice and an opportunity to cure.

Deletion revokes sessions and starts the recovery window described in the Privacy Policy. Provisions concerning outstanding payments, ownership, liability, indemnity, disputes, and those that by nature should continue survive termination.

TO THE FULLEST EXTENT PERMITTED BY LAW, NURTUMI IS PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND DO NOT GUARANTEE SLEEP, HEALTH, FEEDING, OR DEVELOPMENTAL OUTCOMES; ABSOLUTE ACCURACY; UNINTERRUPTED AVAILABILITY; OR THAT EVERY ERROR WILL BE CORRECTED.

Nothing in these terms limits an express warranty or non-waivable right provided by applicable consumer law.

TO THE FULLEST EXTENT PERMITTED BY LAW, VERTITECH INNOVATIONS, LLC AND ITS AFFILIATES, OFFICERS, EMPLOYEES, CONTRACTORS, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES; LOSS OF DATA, REVENUE, OPPORTUNITY, OR REPUTATION; OR CAREGIVING DECISIONS, OTHER MEMBERS' ACTIONS, THIRD-PARTY CONTENT, OR USE CONTRARY TO THESE TERMS.

WHERE LIABILITY MAY BE LIMITED, TOTAL AGGREGATE LIABILITY RELATED TO NURTUMI WILL NOT EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS (USD 100) AND THE AMOUNT PAID TO NURTUMI DURING THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

These limitations are an essential allocation of risk and apply regardless of legal theory, even if advised of possible harm. They do not apply to liability that cannot legally be excluded or limited, such as fraud or intentional misconduct, and do not reduce mandatory consumer, privacy, or data protection rights.

To the extent permitted by law, and except where a claim results from our own unlawful conduct, you agree to defend, indemnify, and hold VertiTech Innovations, LLC harmless from reasonable third-party claims arising from information you provide without authority, access you grant, rights you infringe, unlawful use, or material breach of these terms.

This obligation does not apply to consumers where local law prohibits or limits it. We will notify you of a covered claim and allow reasonable participation in its defense.

Before starting a proceeding, both parties will try in good faith to resolve a dispute by emailing [email protected] with sufficient detail. Nothing prevents urgent relief or a complaint to a competent authority.

These terms are governed by Delaware law, without its conflict-of-law rules. Disputes will be submitted to the competent state or federal courts in New Castle County, Delaware. This choice does not deprive a consumer of mandatory protections or courts that cannot be excluded in their place of residence.

We may update these terms for legal, technical, or product changes. We will post the date and provide reasonable advance notice of material changes where required. Continued use after the effective date means acceptance of the updated terms; if you do not accept them, stop using the service.

These terms, the Privacy Policy, and purchase terms shown at checkout form the applicable agreement. If a provision is unenforceable, it will be adjusted or severed to the minimum extent and the rest will remain effective. Failure to enforce a right is not a waiver. We may assign the agreement in a reorganization or sale with reasonable safeguards; you may not assign it without consent. We are not responsible for unavoidable delay beyond reasonable control.

For questions about these terms, email [email protected].